Parents often default to “because I said so.” But the greatest impact comes from inspiring those you love to act willingly. Hank shares how to cultivate moral authority and create real, lasting influence with people you care about.
The key to deepening relationships isn’t just loving people—it’s loving them in the way they understand best. You might be showing love in a way that your spouse, children, or friends don’t recognize! Hank breaks down the five love languages and how learning them can strengthen every relationship in your life.
Do your kids, spouse, or others you love hesitate to tell you things? It might not why you think! Hank looks at how fear shuts down communication, why people hide their mistakes mistakes, and how you can create an environment at home where those you love feel safe enough to share openly.
When life gets tough, who do people turn to? The people they trust! Hank talks about how to become someone your loved ones can rely on, especially in the moments that matter most.
Ever tried to help someone improve, only to have them shut down or get defensive? It’s not just them—it’s science. Hank talks about how the brain reacts to feedback, why negative criticism doesn’t work, and how you can actually help those you love to grow.
You can control actions, but you can’t control hearts. When people follow you because they want to, not because they have to, that’s when real leadership begins. Hank talks about the difference between moral and formal authority, and discusses how you can begin to build a more "high-trust" team starting today.
Old Faithful isn’t the tallest geyser in Yellowstone, but it's one of the most famous geysers in the world because it's reliable. You don't have to be perfect, or the biggest, or even the best to make an impact. But by being predictable and consistent, you become a leader your team can count on. Hank explores how you can use predictability to create a new level of trust and confidence within your team.
Listening is more than hearing words—it’s about making someone feel seen. Hank talks about the best way to show someone you care is to actually listen to them. Truly listening—without distraction, judgment, or trying to fix—builds trust faster than any words ever could.
People don’t just follow you because they like you—they trust you because they believe you know what you’re doing. The question isn’t just, "Will they follow me?" It’s, "Do they believe in my ability to blaze the trail?" Hank shares how to build trust with your team as you demonstrate your expertise and capabilities.
The best teams don’t avoid mistakes—they report them. High-performing nursing units report more errors, not because they make more, but because they feel safe admitting them. Does your team feel safe speaking up? If the answer isn’t a quick “yes,” then you have a communication problem. Fixing it starts with you.