Parents often default to “because I said so.” But the greatest impact comes from inspiring those you love to act willingly. Hank shares how to cultivate moral authority and create real, lasting influence with people you care about.
The key to deepening relationships isn’t just loving people—it’s loving them in the way they understand best. You might be showing love in a way that your spouse, children, or friends don’t recognize! Hank breaks down the five love languages and how learning them can strengthen every relationship in your life.
Jesus didn’t just hear people—He understood them. Hank talks about the difference between passive, active, and compassionate listening, and how you can strengthen every relationship by learning to truly listen.
Do your kids, spouse, or others you love hesitate to tell you things? It might not why you think! Hank looks at how fear shuts down communication, why people hide their mistakes mistakes, and how you can create an environment at home where those you love feel safe enough to share openly.
Ever been convinced someone else was the problem—only to realize it was actually you? Hank shares a funny (and humbling) sacrament meeting mishap that illustrates an important lesson about judgment, patience, and learning to laugh at ourselves.
Ever tried to help someone improve, only to have them shut down or get defensive? It’s not just them—it’s science. Hank talks about how the brain reacts to feedback, why negative criticism doesn’t work, and how you can actually help those you love to grow.
Can you love someone without endorsing everything they do? Hank explores how to balance your personal beliefs and convictions with compassion, and why relationships matter more than winning an argument.
Listening is more than hearing words—it’s about making someone feel seen. Hank talks about the best way to show someone you care is to actually listen to them. Truly listening—without distraction, judgment, or trying to fix—builds trust faster than any words ever could.
The best teams don’t avoid mistakes—they report them. High-performing nursing units report more errors, not because they make more, but because they feel safe admitting them. Does your team feel safe speaking up? If the answer isn’t a quick “yes,” then you have a communication problem. Fixing it starts with you.
If trust is the currency of leadership, then love languages are the translation key. Hank talks about how you can learn to speak to those you lead in a way they will truly hear. When you do, you'll watch your team's loyalty and motivation start to soar!