How do you show up for someone in the middle of their hardest moments—especially when you don’t know what to say? In this heartfelt episode, coach Susan Achziger joins Heather to talk about the sacred work of ministering to people who are hurting. Susan shares her personal experiences navigating her son’s addiction, mental health struggles, and deep loss—and the profound lessons she’s learned about presence, compassion, and supporting others without judgment. Together, they explore why silence can be powerful, how to avoid unintentionally hurtful comments, and why the Savior’s example of “weeping with” rather than “fixing for” is the model we need. This episode will leave you feeling more confident and more Christlike in how you minister.